The second of Peter F. Drucker’s five most important questions is “Who is our customer?” Like all of his questions, it is deceptively simple. The most common
Most think of brands in terms of how they influence the customer—those outside of the company or organization—but a brand must function internally as well. Brands play
Jim Collins says, “A company should not change its core values in response to market changes; rather, it should change markets, if necessary, to remain true to
U.S. foreign aid is crucial funding for a litany of causes that impact global public health, security, human rights, and many other areas. But it is under